Shipping policy

SHIPPING POLICY

Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Domestic Shipping (United States) We offer free standard shipping on all domestic orders. Delivery times vary by product — estimated shipping times are displayed on each product page and in your order confirmation email. As a general guide, domestic orders typically arrive within 7–20 business days from the date of shipment.

International Shipping We ship to select international destinations. International shipping rates and delivery times vary by product and location, and will be calculated at checkout. Estimated delivery times are displayed on each product page. International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

Tracking Your Order Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 2–3 business days for tracking information to update.

Delays We are not responsible for shipping delays caused by carriers, customs processing, weather, or other circumstances beyond our control. All delivery times are estimates and not guaranteed.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us immediately at support@nautilusandco.com with your order number and photos of any damage. We will work with you to resolve the issue as quickly as possible.

Contact Us For any shipping questions, please reach out to us at support@nautilusandco.com.